Compliance guides and articles

87 articles from eSMS Africa about compliance. Newest first.

• Manage SMS opt-out and STOP replies See who replied STOP, suppress a number yourself, set your opt-out line, and understand how opted-out numbers are excluded. eSMS App Dashboard· 4 min read
• SMS campaign approval for teams (maker-checker) Require a second person to approve campaigns before they send, with optional thresholds by recipients or cost. eSMS App Dashboard· 4 min read
• How to check who did what in the audit log The audit log records sends, campaigns, approvals, imports, templates, team changes, API keys and settings, with who did it and when. Filter it and export it. eSMS App Dashboard· 4 min read
• SMS Marketing in South Africa: POPIA Consent, WASPA Rules and Setup How POPIA section 69, the WASPA Code and CPA timing rules apply to SMS marketing in South Africa, with sample messages for each legal basis and a pre-launch checklist. SMSBusiness· 9 min read
• Bulk SMS in Ghana for Business: Consent Law, Act 843, Twi and MoMo What the NCA unsolicited messages code and the Data Protection Act 2012 mean for bulk SMS in Ghana, plus sender IDs, Twi encoding, mobile money messages and a checklist. AfricaSMS· 9 min read
• Bulk SMS in Cote d'Ivoire: consent law, ARTCI, networks and a setup checklist Law 2013-546 bans marketing SMS without prior consent and Law 2013-450 puts your contact list under ARTCI oversight. A practical guide to networks, sender IDs, French encoding, mobile money and setup. AfricaSMS· 9 min read
• Bulk SMS in Senegal: CDP consent rules, Orange, Yas and Expresso, French and Wolof The CDP has warned all three Senegalese operators over unsolicited SMS. Here is what consent, database declaration and opt-out mean in practice, plus networks after the Yas rebrand, Wolof encoding and a setup checklist. AfricaSMS· 8 min read
• Bulk SMS in Mozambique: the 2026 INCM opt-in rule, Vodacom, Movitel, Tmcel and Portuguese A June 2026 INCM resolution splits SMS into promotional, transactional and OTP traffic and lets promotions reach only opted-in subscribers. Here is what changes, plus networks, mobile money, Portuguese encoding and a checklist. AfricaSMS· 8 min read
• Bulk SMS in Africa: the complete 2026 guide Everything you need to send bulk SMS across Africa in 2026: how delivery works, what changes by region, sender IDs, consent, segment-based pricing and choosing a provider. Guide· 9 min read
• Sender ID registration compared: Uganda, Kenya, Tanzania, Rwanda, Zambia and Nigeria One table for six markets: which networks register sender IDs, the documents they ask for, how long approval is reported to take, our fees and the rules that trip people up. Guide· 7 min read
• Transactional vs promotional SMS in Africa: the rules country by country Time windows, consent, opt-out and DND rules for six markets in one table, with a simple test for deciding whether a message is transactional or promotional. Guide· 8 min read
• Political and Public-Information Bulk SMS in Kenya Before the 2027 Election The CA and NCIC political messaging guidelines clause by clause, what the Data Protection Act adds, and a practical timeline for parties, counties and NGOs before August 2027. Guide· 9 min read
• Promotional vs Transactional Sender IDs on Safaricom: Which You Need On Safaricom one sender ID cannot carry both promotions and alerts. Here is how to decide which IDs you need, the rules for each and what registration costs. Guide· 8 min read
• SMS Marketing Law in Kenya: Consumer Rules, the DPA and ODPC Cases What Kenyan law actually says about SMS marketing: the CA opt-in rule, the Data Protection Act and its 2021 regulations, ODPC compensation awards and a checklist. Guide· 8 min read
• Bulk SMS to DND Numbers in Nigeria: What Reaches and What Is Blocked Promotional SMS does not reach Nigerians on DND, but OTPs and alerts on the transactional route do. Here is how the 2442 service and its 11 categories map to each industry. Guide· 7 min read
• Rwanda's 7pm to 7am SMS rule: RURA's messaging regulation explained Rwanda bans commercial SMS between 7pm and 7am and requires every marketing message to name its sender, state where the number came from and offer a free opt-out. Here is RURA's regulation, article by article. Guide· 9 min read
• Rwanda's data protection law and SMS: NCSA, consent and storage Phone numbers on your SMS lists are personal data under Rwanda's Law No 058/2021. Consent, NCSA registration, data localisation and breach rules explained for SMS senders. Not legal advice. Guide· 8 min read
• Tanzania's data protection law and SMS marketing: what to do first What Tanzania's Personal Data Protection Act 2022 means for SMS marketing: PDPC registration, collecting numbers properly, the section 35 opt-out right, sensitive data and a pre-send checklist. Guide· 8 min read
• Uganda's SMS rules in plain English: the UCC 2019 regulations A clause-by-clause checklist of Uganda's Text and Multimedia Messaging Regulations 2019, read from the primary text: consent, identification, STOP, quiet hours and enforcement. Guide· 10 min read
• MTN Zambia sender ID whitelisting: why your SMS shows a number Your SMS shows a number instead of your brand on MTN Zambia? Here is what the networks check when whitelisting sender IDs, why online advice conflicts, and how to fix it. Guide· 7 min read
• Zambia's Data Protection Commissioner: what SMS senders must do The Office of the Data Protection Commissioner is now enforcing Zambia's 2021 Act. Here is what businesses, schools and churches that send SMS should do about registration, consent and opt-outs. Guide· 7 min read
• Setting the record straight: abuse, enforcement, and refunds A clarification from eSMS Africa on false claims about topped-up accounts and undelivered service: how our onboarding, testing and monitoring work, why we terminate accounts that send spam, phishing or fraud, and why balances on accounts terminated for a policy violation are non-refundable. Announcements· 3 min read
• SMS Opt-out and DND Compliance Done Right How to handle opt-out (STOP) and Do-Not-Disturb correctly so your campaigns stay compliant and your reputation stays clean. Deliverability· 1 min read
• A2P SMS Regulations in Africa: A Starter Guide An overview of application-to-person SMS rules across African markets - registration, consent, opt-out and quiet hours. Deliverability· 1 min read
• SMS Sender ID Registration in Africa: What to Expect Sender-ID registration varies by country and operator across Africa. Here is what is typically required and how long it takes. Deliverability· 1 min read
• SMS Sender IDs Explained: Alphanumeric, Numeric and Registration What a sender ID is, the difference between alphanumeric and numeric IDs, and why registration matters for delivery. Developers· 1 min read
• SMS Compliance in Zimbabwe: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Zimbabwe. Help· 1 min read
• SMS Compliance in Zambia: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Zambia. Help· 1 min read
• SMS Compliance in South Africa: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in South Africa. Help· 1 min read
• SMS Compliance in Uganda: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Uganda. Help· 1 min read
• SMS Compliance in Tanzania: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Tanzania. Help· 1 min read
• SMS Compliance in Tunisia: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Tunisia. Help· 1 min read
• SMS Compliance in Togo: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Togo. Help· 1 min read
• SMS Compliance in Chad: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Chad. Help· 1 min read
• SMS Compliance in Eswatini: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Eswatini. Help· 1 min read
• SMS Compliance in Sao Tome and Principe: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Sao Tome and Principe. Help· 1 min read
• SMS Compliance in South Sudan: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in South Sudan. Help· 1 min read
• SMS Compliance in Somalia: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Somalia. Help· 1 min read
• SMS Compliance in Senegal: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Senegal. Help· 1 min read
• SMS Compliance in Sierra Leone: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Sierra Leone. Help· 1 min read
• SMS Compliance in Sudan: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Sudan. Help· 1 min read
• SMS Compliance in Seychelles: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Seychelles. Help· 1 min read
• SMS Compliance in Rwanda: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Rwanda. Help· 1 min read
• SMS Compliance in Nigeria: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Nigeria. Help· 1 min read
• SMS Compliance in Niger: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Niger. Help· 1 min read
• SMS Compliance in Namibia: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Namibia. Help· 1 min read
• SMS Compliance in Mozambique: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Mozambique. Help· 1 min read
• SMS Compliance in Malawi: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Malawi. Help· 1 min read
• SMS Compliance in Mauritius: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Mauritius. Help· 1 min read
• SMS Compliance in Mauritania: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Mauritania. Help· 1 min read
• SMS Compliance in Mali: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Mali. Help· 1 min read
• SMS Compliance in Madagascar: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Madagascar. Help· 1 min read
• SMS Compliance in Morocco: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Morocco. Help· 1 min read
• SMS Compliance in Libya: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Libya. Help· 1 min read
• SMS Compliance in Lesotho: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Lesotho. Help· 1 min read
• SMS Compliance in Liberia: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Liberia. Help· 1 min read
• SMS Compliance in Comoros: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Comoros. Help· 1 min read
• SMS Compliance in Kenya: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Kenya. Help· 1 min read
• SMS Compliance in Guinea-Bissau: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Guinea-Bissau. Help· 1 min read
• SMS Compliance in Equatorial Guinea: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Equatorial Guinea. Help· 1 min read
• SMS Compliance in Guinea: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Guinea. Help· 1 min read
• SMS Compliance in Gambia: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Gambia. Help· 1 min read
• SMS Compliance in Ghana: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Ghana. Help· 1 min read
• SMS Compliance in Gabon: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Gabon. Help· 1 min read
• SMS Compliance in Ethiopia: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Ethiopia. Help· 1 min read
• SMS Compliance in Eritrea: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Eritrea. Help· 1 min read
• SMS Compliance in Egypt: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Egypt. Help· 1 min read
• SMS Compliance in Algeria: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Algeria. Help· 1 min read
• SMS Compliance in Djibouti: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Djibouti. Help· 1 min read
• SMS Compliance in Cape Verde: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Cabo Verde. Help· 1 min read
• SMS Compliance in Cameroon: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Cameroon. Help· 1 min read
• SMS Compliance in Cote d'Ivoire: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Cote d'Ivoire. Help· 1 min read
• SMS Compliance in Congo-Brazzaville: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Congo. Help· 1 min read
• SMS Compliance in Central African Republic: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Central African Republic. Help· 1 min read
• SMS Compliance in DR Congo: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in DR Congo. Help· 1 min read
• SMS Compliance in Botswana: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Botswana. Help· 1 min read
• SMS Compliance in Benin: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Benin. Help· 1 min read
• SMS Compliance in Burundi: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Burundi. Help· 1 min read
• SMS Compliance in Burkina Faso: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Burkina Faso. Help· 1 min read
• SMS Compliance in Angola: Rules for Business Senders Sender ID rules, consent, opt-out and data-protection expectations for sending in Angola. Help· 1 min read
• African SMS Country Guides & Sales Resources Coverage, pricing, Sender ID and compliance guides for every African market - view online or export a branded PDF. Help· 1 min read
• African SMS Country Guides & Sales Resources Coverage, pricing, Sender ID and compliance guides for every African market - view online or export a branded PDF. Resources· 1 min read
• Unsubscribes and the suppression list eSMS Mail honors opt-outs automatically: one-click unsubscribe plus a suppression list that blocks bounces, complaints and unsubscribes to keep your delivery high. Help· 1 min read
• Bulk SMS Campaigns - Tips and Compliance Plan effective, compliant bulk SMS campaigns across Africa. Help· 1 min read
• Are there restricted words in sender IDs? Some operators block sender IDs that impersonate banks, government or other brands you don't own. Use your own brand name and avoid restricted terms. Help· 1 min read
• Transactional vs Promotional SMS: What African Businesses Need to Know Not all SMS is treated equally. Understanding transactional vs promotional messages helps you get better delivery and stay compliant. SMSBusiness· 1 min read
• Sender ID Registration in Africa: A Practical Guide A registered sender ID puts your brand name on every message and improves delivery. Here's how sender ID registration works across Africa. Guide· 1 min read