You can download a copy of the personal data eSMS Africa holds about you at any time — no request form, no waiting.
Download your data
- Open Account → Security.
- Under Data & privacy, choose Export.
You'll get a JSON file containing your profile, your transaction history and your recent sign-in sessions. JSON opens in any text editor and imports cleanly into spreadsheets and other tools.
What's included
- Profile — name, email, phone, country, company, plan and whether 2FA is on.
- Transactions — every payment with amount, currency, status and reference.
- Sign-in sessions — device, IP and time for recent logins.
This is your right to data portability under GDPR and POPIA. Find it under Account → Security → Data & privacy.