When a bind's balance runs low you can request a top-up directly from the dashboard. Our team reviews and applies the credits, and you're notified when it's done.

How to top up

  • Open My Credentials and choose the bind to top up.
  • Click Request Top-up and enter the number of SMS you need.
  • Add a note if needed and submit — admins are notified instantly.
  • Once approved, the SMS are added and your balance updates.

Resellers approve their own clients' top-ups; direct clients are topped up by the eSMS Africa team.