Reliability is everything for OTP and business-critical SMS. You can check live service status any time at esmsafrica.io/status.

What the status page shows

  • Website, SMS Gateway API, SMPP gateway, dashboard, authentication and documentation.
  • A live reachability check from your browser, refreshed every minute.
  • An at-a-glance banner showing whether all systems are operational.

How we stay online

  • The gateway self-monitors connectors, queues and the message pipeline continuously.
  • If a connector or the SMS engine fails, it auto-restarts and reconnects — usually in seconds.
  • Our team is alerted automatically so we can act on anything the system can't fix itself.
  • Infrastructure is built to handle millions of messages per day without downtime.

Need an SLA or an incident report for your account? Talk to our team.